You said, we did - May 2025

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Summary of report content

Healthwatch East Sussex report on how they have used people's feedback to influence change in May 2025.

The report covers:

  • Complaints about GPs and pharmacies
  • Patient registrations
  • EHCPs
  • Supported housing
  • Access to seafarer medical certificates
  • Carers
  • access to wheelchairs

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Complaints
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing
Equipment services (including wheelchairs, incontinence, home adaptations)
General Practice (GP)
Pharmacy

Details of people who shared their views

Seldom heard groups
Refugees or asylum seekers
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