What are people telling us about Covid-19?

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Summary of report content

Healthwatch England report on the latest insight they have received on the impact of the Covid-19 pandemic.  The insight is based on feedback from 137 Healthwatch.

It covers:

  • The impact of service restarting
  • Access to dentistry
  • Digital and telephone care

 

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Cleanliness, Hygiene and Infection Control
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General outpatients and hospital-based consultants
General Practice (GP)
Phlebotomy/blood tests
Screening services and testing
Sexual health

Details of people who shared their views

Does this report feature carers?
Yes
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