Annual Report 2019-2020

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Summary of report content

Healthwatch County Durham have reviewed the financial year 2019-2020 and summarised their activities, priorities and highlights. 

The report outlines that they have produced 19 reports with 75 recommendations and provided support to 233 people. Their reports looked into Flu vaccinations, vascular services, pharmacies, smoke free hospitals and supported living. Healthwatch Country Durham volunteers have been involved in the engagement work throughout the year and Healthwatch County Durham have provided training for them to carryout this work. Healthwatch County Durham have also detailed their finances over the financial year.

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General details

Local Healthwatch
Healthwatch County Durham
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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0
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