Healthwatch Rochdale 360 review report, Rochdale

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Summary of report content

6 question survey sent to members of public and professionals on mailing list, posted on social media and partner organisations. 19 responses collected.

Questions asked were as follows:

• Healthwatch Rochdale has a clear purpose, is an effective organisation, is accessible, is inclusive and is responsive. Agree/Disagree/Don’t know

• How would you describe the following for Rochdale? Reputation, effectiveness, partnership working, communication, performance, staff team, general awareness of Healthwatch Rochdale, service to the general public and value for money

• Indicate the extent to which you Agree/Disagree with the following statements:

o Healthwatch Rochdale is able to challenge providers on service delivery

o Healthwatch Rochdale has made a positive impact on health and social care

o Healthwatch Rochdale has achieved a lot this year

o Made an impact on local authority

o Made an impact on CCG

• Is Healthwatch Rochdale making a difference within the health and social care environment?

• Does Healthwatch Rochdale serve the residents of the borough as required?

• Healthwatch Rochdale asked if the respondent was:

o A member of the general public

o An employee of Rochdale Borough Council

o An employee of HMR CCG

o Employee in the voluntary sector

o Any other including: A Care Home Manager or Volunteer for Healthwatch Rochdale

The Report includes information for each question in graphic form as well as written format explaining the data collected.

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Other
Key themes
Administration (records, letters, results)
Other
Public consultation and engagement
Quality of treatment
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
19
Age group
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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