Enter and view: Adlington Manor
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Healthwatch Cheshire east conducted an announced Enter and View visit to Adlington Manor, a Barchester Group owned Nursing and Dementia Home, on 9 January 2015.
The report notes that residents live in 2 separate areas, Cedar and Memory Lane. In memory lane attention had been given to memory boxes, dementia friendly pictures and in particular, a pram and baby activities for reminiscence. The Enter and View Authorised Enter and View Representatives felt that the building was dark in some areas and floors were uneven but noted that a programme of decorating and refurbishment is taking place to improve the older areas of the building.
The visiting team reported that staff members were busy but those that were observed with residents took their time, demonstrating patience, confidence and care. When serving drinks they checked that residents were comfortable and had what they wanted. All staff members were seen to be chatty with the residents and it was felt that they obviously knew them and their individual needs well. Staff took time to chat and introduce Authorised Representatives to three residents.
Residents were observed to be happy and relaxed, sitting and chatting or relaxing in the lounge although no o activities were taking
place at the time of the visit. The Authorised representatives saw no signs of anyone anxious or unhappy and no call bells were heard during the visit. One resident reported that if they need help they press the call bell and staff members come very promptly.
During the visit, most residents were in the restaurant having breakfast, or in the lounge areas It appears there is a flexible choice; residents
can choose where to have meals, in their own room, in the lounge on a tray, in the dining room and outdoor area if they want to.
The report makes no recommendations.