Your voices matter: experiences of people in supported living

Download (PDF 1.58 MB)

Summary of report content

Healthwatch Leicester and Healthwatch Leicestershire undertook a project to amplify the voices of people with lived experience in supported living. Through interviews, surveys and visits with 50 people, the project gathered insights into the strengths and challenges of current services. This report summarises those findings and offers recommendations for improvement.

Key issues highlighted:

  • Turnover of staff and continuity of care
  • Whether the housing provided was suitable and safe
  • Communication
  • Involvement in support planning
  • Quality of care

Would you like to look at:

General details

Local Healthwatch
Healthwatch Leicester
Healthwatch Leicestershire
Publication date
Key themes
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing

Details of people who shared their views

Number of people who shared their views
50
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.