Your voice counts: Victoria Park

Download (PDF 3.01 MB)

Summary of report content

Healthwatch Tower Hamlets undertook a feedback event on 9 August 2017 in Victoria Park. 97 people took part.

Mental health was of primary concern to participants, followed closely by prevention and self-care

New parents were asked whether and where they have heard about a variety of health and social care services available to new and expecting parents in Tower Hamlets. They were also asked if they have used any of those services and invited to give feedback on their experience.

Service users are generally happy with children’s centres, and see them as a valuable community resource.

Service users generally comment positively on antenatal classes, but have limited knowledge of their availability. Not all classes are convenient for parents who work or have multiple caring responsibilities

Play areas used by the children who attended were clustered around the King Edward Memorial Park/ Shadwell Basin, Victoria Park, Stepney Green and Mile End Park

Schools are praised by respondents for supporting children with SEND to integrate and avoiding segregation. The rest of public services don’t necessarily have the same level of awareness or policies in place. Services (including GPs) need to be more flexible around the needs of children with SEND.

Service users’ vision of a well-functioning partnership entails an efficient, easy to use and inclusive service.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Tower Hamlets
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Health visitors including baby clinics
Maternity care

Details of people who shared their views

Number of people who shared their views
97
Did you find this attached report useful?
0
No votes have been submitted yet.