Your Voice Counts: the experiences of women living in Sheffield's domestic abuse refuges

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Summary of report content

Healthwatch Sheffield speak to a wide range of people living in the city about their experiences of accessing health and social care, and what would help to improve their health and wellbeing. 

Sheffield Women's Aid invited them to visit their refuges and speak to women living there about the specific challenges they face. The charity felt there were limited opportunities for women who have experienced and survived domestic and sexual abuse and violence to share their stories and draw attention to their needs.

What did women say?

Many women described facing complex physical and mental health challenges, some of which stemmed directly from the abuse they've experienced.  Some have young children with additional needs too.

Most had fled domestic abuse with no or little money and other resources, and have moved to a new area away from their home and social networks.

All of these factors make navigating care and support more difficult for a variety of reasons. Women told Healthwatch Sheffield about challenges involving:

  • Understanding what support is available
  • Waiting lists
  • Caring responsibilities
  • Finance
  • Travel
  • Interpreters
  • Housing
  • Stigma

Your voice counts

Healthwatch Sheffield are taking a proactive approach to share this feedback with key decision makers and providers of health and social care in Sheffield. They are also ensuring it feeds into strategies and plans relating to women's health and women's services in the city and across South Yorkshire.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Cost and funding of services
Food, nutrition and catering
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Sheffield Women's Aid
Primary research method used
Consultation

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Children's social care services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Dentist
General Practice (GP)
Health visitors including baby clinics

Details of people who shared their views

Number of people who shared their views
28
Age group
18 to 24 years
25 to 49 years
Gender
Women
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Black / Black British: Any other Black / Black British background
White: British / English / Northern Irish / Scottish / Welsh
White: Any other White background
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
Not recorded
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Yes
Seldom heard groups
Victims of domestic abuse
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