Your Voice Counts: the experiences of refugees and asylum seekers living in Sheffield

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Summary of report content

Healthwatch Sheffield speak to a wide range of people living in the city about their experiences of accessing health and social care, and what would help to improve their health and wellbeing. 

They wanted to draw out some of the specific challenges faced by refugees and asylum seekers living in Sheffield. This briefing gives an overview of some of the conversations they have been having - with 41 refugees and asylum seekers over the last year. 

What did people share?

Refugees and asylum seekers face many of the same challenges accessing health and social care services as anyone else in the city. For instance, people spoke about issues getting a GP appointment, or finding an NHS dentist.

However, many of the challenges people spoke about were amplified because of their asylum and refugee status. These challenges include:

  • Understanding how to access care and support in a new country
  • Language barriers when searching for information, or when speaking to healthcare providers
  • A lack of money and resource to pay for buses, healthier food, or activities that help people to stay well

Healthwatch Sheffield also heard about people's need for mental health support, as well as a desire for opportunities to socialise, build connections, and enter employment or education in their new home.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Health inequality
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
NHS 111
Pharmacy

Details of people who shared their views

Number of people who shared their views
41
Age group
Not recorded
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Asian / Asian British: Chinese
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Caribbean
White: Any other White background
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
Not recorded
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Not recorded
Seldom heard groups
Refugees or asylum seekers
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