Your healthcare experiences - Humber and North Yorkshire

Healthwatch North Yorkshire, Healthwatch York, Healthwatch East Riding of Yorkshire, Healthwatch North East Lincolnshire and Healthwatch North Lincolnshire report on key trends in the feedback they received.

GP access

Access to GPs remains one of the key areas that people talk to Healthwatch about. People see GPs as the front door to the wider health and care service, and many feel let down when they can’t access their GP in a way that works for them. When people can get an appointment at their GP practice, they are often happy with the quality of care, the fundamental issue is access.

Mental health

Mental health is another key area Healthwatch receive feedback about. Themes often centre around access, waiting times, crisis support and young people’s mental health.

Hospital care

In hospitals, there are long wait times in A&E and for outpatient appointments, as well as issues with communication and coordination. However, many people praise the professionalism and efficiency of the staff.

Dentistry

The issue of access to NHS dentists has been raised across all Healthwatch, including for both adults and children. People have told Healthwatch that they are unable to register with an NHS dentist.