Young People's Views on Waiting times, Bolton

Download (PDF 419.55 KB)

Summary of report content

This is a report which was written by Healthwatch Bolton detailing young patient’s views on waiting times at The Parallel. The comments were collected in April 2017 using semi-structured question interviews.

The comments which were collected were analysed as follows:

Views on appointment times

Suggestions for improvements

There were mixed comments in the report and following the report, Healthwatch Bolton wrote a conclusion to their findings, however no recommendations were made and subsequently, the service provider did not give a response.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bolton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
21
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
No votes have been submitted yet.