Young people's experiences of health and social care

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Summary of report content

Healthwatch Milton Keynes worked with schools to collect feedback from young people about how their health and social care services are designed and delivered. Between September 2019 and January 2020, Healthwatch Milton Keynes engaged with a total of 604 young people between the ages of 10 and 21 using surveys and engagement events.

The report found that young people are experiences a lot of academic pressure to do well alongside pressure about their own self-image, often exacerbated on social media. These factors have led to young people feeling the impact on their mental wellbeing. Young people reported that they feel misunderstood by health professionals and that they are worried about confidentiality when they talk to health professionals. 

Healthwatch Milton Keynes have suggested a number of ways that could improve young people's experiences of services and their mental wellbeing, such as providing relaxation rooms, and promoting top tips for communication with staff and patients. 

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General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Public consultation and engagement
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other

Details of people who shared their views

Number of people who shared their views
604
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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