You told us: what we heard in June 2024

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Summary of report content

Healthwatch Lancashire report on key themes in the feedback they received in June 2024.  During this period, they heard from 308 people.  They heard most about GPs, and also about orthopaedics, oncology and A&E.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Referrals
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
General Practice (GP)
Oncology and cancer care
Orthopaedics and fracture clinic

Details of people who shared their views

Number of people who shared their views
308
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