You told us: what have we heard in March?

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Summary of report content

Healthwatch Lancashire sets out key themes in their data received in March 2024.  During that period they heard from 489 people.

They heard the most about:

GPs, particularly around booking appointments

Hospitals

Mental Health

A&E and ambulances

Would you like to look at:

General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Local analysis
Patient experience
Key themes
Access to services
Booking appointments
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Community Mental Health Team (CMHT) and specialist MH services
Emergency department (inc A&E)
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
489
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