You told us: what have we heard in December?

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Summary of report content

Healthwatch Lancashire reports on key themes in the feedback it collected in December 2023.  During this period they heard from 187 people.

They heard about:

GPs – some people feel that they receive good service from their GP, but people are still struggling to book appointments

Hospitals - people facing long waiting times when attending A&E and Urgent Care, some stated their appointments had been cancelled

Dentists - people not being able to register with an NHS dentist

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Cancellation
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
187
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