You said we did report

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Summary of report content

Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. Healthwatch Shropshire use evidence based on real experiences to highlight local issues and trends and raise these at the highest level.

This report details of some of the actions they have taken in response to feedback received from members of the public.

The information within the report relate to theme around GP, Hospital Services, Communications from providers, Social Care and Domiciliary Care. This information is identified in the period from April 2015—March 2016.

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General details

Local Healthwatch
Healthwatch Shropshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Integration of services and communication between professionals
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Home care/domiciliary care including personal assistants and personal budgets
Care home
Name of service provider
Shropshire Clinical Commissioning Group

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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