You Said, We Did - March 2023

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Summary of report content

Healthwatch Kent report on what they’ve done with the feedback they received in March 2023.  During this period 63 people got in touch to share their experiences of Kent health and social care services.

Issues taken up during this period include:

  • Registering with a GP
  • Noise levels in hospital waiting areas
  • Using PALS

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General details

Local Healthwatch
Healthwatch Kent
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Complaints
Triage and admissions
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants
General Practice (GP)
PALS

Details of people who shared their views

Number of people who shared their views
63
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