Yorkshire & Humber Orthodontic report, Leeds

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Summary of report content

In September 2016 Healthwatch Leeds were asked to work with other Yorkshire & Humber Healthwatch organisations to produce a poster and a survey to look into orthodontic services and help feed into the NHS England (NHSE) orthodontic service review for those under 18 years old and have used an orthodontic service within the last 2 years.

117 people across the region gave their opinions on the services. 7 questions were raised on the survey where the key findings in areas that patients agreed to take part in were noted. A very high percentage of people were happy with the treatment they had received over 95% answered yes to Q4; ‘Are you happy with the treatment that you/they have had so far?’

There is a mixed result as to what matters most to people using the service with the slight majority saying that the outcome of the treatment was most important.

The information from this report will be shared with NHS England and used as part of their orthodontics service review. It will also be shared with the Care Quality Commission (CQC), Healthwatch England and the Healthwatch Organisations that took part.

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General details

Local Healthwatch
Healthwatch Leeds
Publication date
Type of report
Report
Key themes
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Other
Name of service provider
NHSE

Details of people who shared their views

Number of people who shared their views
117
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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