Women’s Health Report: Menopause and HRT

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Summary of report content

Healthwatch Gateshead wanted to explore the key issues about women's access to HRT.  They undertook a survey to which 143 women responded.

Women's experiences with healthcare professionals regarding menopause support varied considerably. While some reported receiving excellent care, the majority expressed feeling unsupported, struggling to have their concerns acknowledged or facing long waiting times for GP reviews. Additionally, 45% of the women raised their concerns about receiving HRT as a form of treatment, despite 50% having tried other menopause treatments, and a further 48% considered themselves fairly knowledgeable about HRT. 

Healthwatch Gateshead outlined the need for improved training and awareness among healthcare providers to ensure a more reliable and accessible standard of support, as responses highlighted inconsistencies in care. Without enough knowledge and responsiveness from medical professionals, many women are left to understand and experience menopause symptoms alone, leading to distress and uncertainty about how best to manage their symptoms. 

Through better education, open discussion, and improved access to appropriate treatments, the stigma and barriers surrounding menopause can be overcome, ensuring women receive the necessary care during this significant stage of life.

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General details

Local Healthwatch
Healthwatch Gateshead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Health inequality
Medication, prescriptions and dispensing
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Obstetrics & Gynaecology

Details of people who shared their views

Number of people who shared their views
163
Age group
50 to 64 years
Gender
Women
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