What you told us: Trends in feedback January to June 2025
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Healthwatch Northumberland report on key themes in the feedback they received between January and June 2025. During this period, they heard from 417 people.
The long-term trend over the past year in the public’s perception of services has continued to improve, judging by the proportion of positive to negative comments Healthwatch received between January and June 2025. They heard from more people with disabilities over the past six months than in the second half of 2024, and they are still hearing from a greater proportion of respondents with a disability than the county’s own demographic distribution.
Healthwatch heard from a similar proportion of men and boys of all ages in these past six months as we did in July to December 2024. This is a plateau in the slow and steady improvement in their engagement with males over the past two years. They are working to improve this further.
They have continued to broaden their reach to hear more from the more deprived communities, and we are now getting almost a 50:50 balance between the most deprived and least deprived sections of the population. They have started to collect postcode data to check against the Indices of Multiple Deprivation.
They are hearing about concerns with one GP practice, in particular. We will raise the matter with this practice so it can address the identified issues.