What you told us: monthly report May 2024

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Summary of report content

Healthwatch Northumberland report on key themes in the data they received in May 2024.  During this period, they heard from 102 people.

Poor communication was the common theme again this month, with negative comments about hospitals and GP surgeries not communicating with each other, and patients not getting clear communication from the services either.

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
102
Seldom heard groups
People who are geographically isolated
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