What you told us: Monthly report January 2024

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Summary of report content

This report summaries Healthwatch Northumberland's feedback from January 2024. 

The difficulty in getting a GP appointment featured the most in this month’s feedback, although there was a notable number of comments praising the service patients had received from their GP. 

The distance to travel was raised as a concern around hospitals but again, there was a sizeable number of positive comments praising the quality of care received in hospital. 

The third most common issue raised was accessing NHS dentists, with complaints around getting an appointment being the most common.

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Dentist
General Practice (GP)
Hospital services- not stated
NHS 111
Pharmacy
Physiotherapy

Details of people who shared their views

Number of people who shared their views
210
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