What you told us: monthly report April 2023

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Summary of report content

Healthwatch Northumberland report on the key issues they heard about in April 2023.  In this period, they  heard from 115 people.  The top issues they heard about were:

  • GP services - equally split between access and poor service when actually seen
  • Hospitals - poor service
  • Dentists - access and getting an appointment. The lack of dentistry provision in Berwick-upon-Tweed is still getting mentioned.

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
112
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