What you told us August 2024

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Summary of report content

This is a report by Healthwatch Northumberland. It is a summary of feedback gathered in August 2024.

Hospitals and GP services were the services we heard the most about this month. The quality of 
care or service received in hospitals was a concern followed by communication issues. Feedback around GP services was a variety of issues although patients feeling pressured to go online to access services appears to be an emerging theme, like last month. Half of the comments were received about GP services were highly complimentary about the quality of service received. 

There are no recommendations in this report.

There are no follow up actions in this report. However it is a feedback summary.

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Key themes
Access to services
Booking appointments
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
148
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