What we’re hearing about GP practice websites

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Summary of report content

In this report, Healthwatch Surrey have analysed the feedback they have received from across Surrey relating to the online journey into general practice. They have been particularly interested in the usability and accessibility of GP practice websites and to what extent this is in line with the guidance produced by NHS England in their Delivery Plan for Recovering Access to Primary Care.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Key themes
Access to services
Booking appointments
Remote appointments and digital services

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
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