What we know about digital inclusion in North East London

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Summary of report content

Healthwatch Barking and Dagenham, Healthwatch City of London, Healthwatch Hackney, Healthwatch Havering, Healthwatch Newham, Healthwatch Tower Hamlets and Healthwatch Waltham Forest report on digital exclusion in North East London.

The report looks at the opportunities and risks of online provision and for which groups of people.

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General details

Local Healthwatch
Healthwatch Barking And Dagenham
Healthwatch City of London
Healthwatch Hackney
Healthwatch Havering
Healthwatch Newham
Healthwatch Tower Hamlets
Healthwatch Waltham Forest
Healthwatch Redbridge
Publication date
Key themes
Access to services
Booking appointments
Privacy and confidentiality
Remote appointments and digital services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Age group
25 to 49 years
50 to 64 years
65 to 79 years
80+ years
Types of disabilities
Physical or mobility impairment
Seldom heard groups
People on low incomes
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