What we heard - October 2024

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Summary of report content

This is a summary report by Healthwatch Rotherham. The report summarises feedback during October, 2024.

Information was gathered from in-person engagement, events and telephone/email enquiries.

Feeback on a range of key services is discussed such as Hospitals, GP practices, Pharmacies, Ambulances, and more general comments.

There are no recommendations in this report. However it is only intended as a summary.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Rotherham
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
General Practice (GP)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
73
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