What we have been hearing: August - September 2025

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received in August and September 2025.  During that period they heard from 107 people.

The report covers:

  • GP services, including access to medication
  • Hospital care, including cancellation of surgery, long waits and poor admin
  • The long Covid Hub
  • Children and young people's access to healthcare
  • Accessible exercise
  • NHS dentistry

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Cancellation
Lifestyle and wellbeing; wider determinants of health
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
Ear, nose and throat, audiology and maxillofacial services
Emergency department (inc A&E)
General outpatients and hospital-based consultants
Inpatient care/General inpatients
Long Covid clinics or treatment

Details of people who shared their views

Number of people who shared their views
107
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