What people have told us about health and care: October - December 2018

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Summary of report content

Healthwatch England looks at key themes in its evidence during the period October to December 2018.  During this period, they heard from over 11,000 people.

This briefing highlights what the public are saying about four main areas of care, and how we're using this information to help shape health and social care policy and practice. We also take an in-depth look at why people are facing problems with their medication.

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
General Practice (GP)
Hospital services- not stated
Inpatient care/General inpatients
Pharmacy

Details of people who shared their views

Number of people who shared their views
11,000
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