What local organisations think of mental health support
Download (PDF 1.06 MB)Summary of report content
In September 2021, BaNES, Swindon, and Wiltshire Clinical Commissioning Group (BSW CCG) and Healthwatch teams from Bath and North East Somerset (BaNES), Swindon, and Wiltshire worked together and held workshops with 22 organisations to understand people’s experiences of community mental health support.
The report contains answers to three main themes:
• What they heard from the people they support?
• How could this be improved and what do they want to keep?
• How are they going to achieve this?
Based on what they heard from the organisations that attended the workshop, Healthwatch have made the following recommendations:
• Ensure that individuals are at the centre of the decision-making process throughout their journey.
• Design and produce services by working with people with lived experience and the people who support them.
• Review the support available for children and young people and how this could be improved, including the transition pathway.
• Review the support on offer for unpaid carers and how this could be improved.
• Consider how mental health specialists can be embedded in a range of wider services including primary care and emergency services.
• Consider enhancing training programmes to further upskill staff such as teachers.
• Ensure that voluntary sector organisations are seen as equal partners in this process.