What do people say about Adult Social Care?

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Summary of report content

Healthwatch Warwickshire worked with the Reach Out Group to find out their experiences of care packages, assessments, domiciliary care, personal budgets, day centres and reasonable adjustments.

The report contains quotes from participants on each of these areas.

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General details

Local Healthwatch
Healthwatch Warwickshire
Publication date
Type of report
Annual Report
Key themes
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
The Reach Out Group
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Day care centre (social care)
Home care/domiciliary care including personal assistants and personal budgets

Details of people who shared their views

Gender
All
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