What did we hear in November 2023?

Download (PDF 234.58 KB)

Summary of report content

Healthwatch Greenwich report on key themes in the feedback they received in November 2023.  During this period they heard from 441 people.  The topics highlighted were:

  • A community engagement and outreach event
  • Feedback by Greenwich residents and provider responses
  • Dentistry in Greenwich

Would you like to look at:

General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated
Maternity care
NHS 111
Services for people with Autism/on the Autism spectrum
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
441
Did you find this attached report useful?
0
No votes have been submitted yet.