What are we hearing, monitoring and doing? October to December 2023

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Summary of report content

Healthwatch East Sussex report on key themes in their data and their activities and acheivements for Q3 2023/24.

New themes in their data include:

  • Equality of access to NHS services
  • Impacts of cost of living increases on health and wellbeing
  • Confusion over GP services
  • Support gap in health and care services
  • Support for migrants and asylum seekers
  • Anxiety around Frequent Caller Plans

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Complaints
Cost and funding of services
Other
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Care home
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Diagnostic centre/hub
General Practice (GP)
NHS 111
Palliative/end of life care
Prison healthcare service

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Seldom heard groups
Refugees or asylum seekers
Prisoners and ex-offenders
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