What are people's views about childhood vaccinations and the vaccination service in Wiltshire?

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Summary of report content

This is a report by Healthwatch Wiltshire. The project looks at attitudes to childhood vaccination and the vaccination service in the local area.

A mixture of online survey, events, site visits, interviews and group discussions were used to gather feedback. A total of 490 people gave their view.

Key findings

Importance - Nearly 90% of respondents think that childhood vaccinations are very important. 

Safety - 75% of respondents consider childhood vaccinations to be safe. They are most concerned about the Covid and MMR vaccinations. 

Efficacy - 76% of respondents think that childhood vaccinations are very effective. The flu and Covid vaccines are seen as least effective.

Convenience - 56% of respondents think that it’s very convenient to get their child vaccinated.
Respondents would find it more convenient if appointments are available outside of working hours.

Strong voice - Although in the minority, respondents with significant concerns about childhood 
vaccinations often express their views very strongly.

Unequal access - Underserved groups, such as resettled families, face barriers to accessing 
vaccinations.

There are recommendations in this report.

  • Invest in trust-building capability
  • Transform communications approach
  • Improve patient journeys
  • Understand emerging technologies
  • Set up Translation Taskforce 

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Wiltshire
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Primary research method used
Focus group
General feedback
Interviews

Details of health and care services included in the report

Details of health and care services included in the report
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
490
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