What are people telling us about COVID-19? Key messages from our evidence – 27 April 2020

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Summary of report content

Healthwatch England sets out the latest insight on the impact of the Covid-19 pandemic. he following insight is informed by data from 110 local Healthwatch – via responses to two surveys, findings from public engagement carried out by local Healthwatch, and our usual processes for gathering intelligence from the network.

It covers:

  • The community response to the pandemic
  • Access to GP services
  • Shielding letters
  • Access to services for non-Covid-19 issues
  • Transport
  • Social Care
  • Provision of PPE
  • Praise for health and social care professionals

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Health inequality
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport
Prevention of diseases, including vaccination, screening and public hygiene
Remote appointments and digital services
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Dentist
General outpatients and hospital-based consultants
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets

Details of people who shared their views

Number of people who shared their views
0
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