Warwickshire Pride Survey Summary

Healthwatch Warwickshire undertook research on the experiences of LGBT+ people using health and social care services. They spoke to 77 people at Warwickshire Pride in August 2018, including 68 respondents whose feedback was analysed, of whom 62 identified as LGBT+ and six were responding on someone else's behalf. 

The survey found generally positive experiences of health and care services. Ninety-four per cent of respondents said NHS services had met their needs, although some dissatisfaction was linked to waiting times. Respondents had used a range of services in the previous year, most commonly GP services, NHS services and pharmacies, with smaller numbers reporting use of mental health, sexual health, family planning and council services. 

Just over half of respondents had disclosed their sexual orientation or gender identity to healthcare staff. Among those who had disclosed, 80% were satisfied with the response they received and commonly described staff as understanding, respectful, friendly, accepting and non-judgemental. For those who did not disclose, the most frequently cited reason was that they felt their sexual orientation was not relevant to the discussion, although a small number reported concerns about negative reactions. 

Healthwatch Warwickshire concluded that LGBT+ respondents were generally satisfied with their experiences of health and social care services. However, the report noted that a minority of people remained uncomfortable disclosing their LGBT+ status and that these experiences should not be overlooked. Healthwatch planned to use the findings alongside related research to inform future work with LGBT+ communities in Warwickshire.