Walsall Priorities Report

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Summary of report content

The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year.

In order to achieve the objective of making sure that the views of the public and people who use services are taken into account within Walsall, Healthwatch Walsall have carried out an annual public survey between August and December 2016 to identify key priority areas for 2017/18. The survey was available online and promoted by; Twitter, Facebook and email. The survey was also promoted at various community groups, groups supporting hard to reach people, church groups, health settings, the hospital and in schools as part of a forum exercise.

The top 5 prioirities identified by respondents were; Accident and emergency, GP access and out of hours appointments, mental health, adult and childrens social care assessments and cancer care.

The priorities identified will help to shape the research and engagement activities carried out over the next 12 months by Healthwatch Walsall.

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General details

Local Healthwatch
Healthwatch Walsall
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Local analysis
Key themes
Other
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Oncology and cancer care
Hospital-based psychiatric care
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers
Children's social care services
Emergency department (inc A&E)

Details of people who shared their views

Number of people who shared their views
298
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Not known
Does this report feature carers?
Not known
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