Update and key themes March 2023

Download (PDF 227.74 KB)

Summary of report content

Healthwatch North Tyneside reports on its activities and feedback for the year up to February 2023. During this period 3,177 people had shared their views and experiences of health and care.

The report looks at:

  • The key areas of work for Healthwatch North Tyneside, including vaccine programmes, breast screening, health inequalities,  outpatient appointments and social care.
  • Key themes in the feedback gathered this year, including transport costs, the cost of living and connections between primary and urgent care
  • Initial feedback from their annual survey

Would you like to look at:

General details

Local Healthwatch
Healthwatch North Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
General feedback
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Ambulances and paramedics
Care home
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
NHS 111
Patient Transport and NEPTS
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
3,177
Did you find this attached report useful?
0
No votes have been submitted yet.