Unpaid carers' experience of mental health during the pandemic

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Summary of report content

Healthwatch Swindon and Healthwatch Bath & North East Somerset worked with NHS England and NHS Improvement to support the rapid learning and commitment to carers and unpaid carers, focusing on unpaid carers experiences of mental health during the pandemic. They ran a survey and undertook engagement.  They spoke to 109 people.

The research shows the effects of the pandemic on carers has been substantial.  There are issues with the accessibility of support services for people living in rural areas. One positive to have arisen from the pandemic in both localities has therefore been the expansion of virtual ‘get togethers’. People with access to a smart phone/laptop may already have used this technology to meet virtually with family members.

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General details

Local Healthwatch
Healthwatch Bath and North East Somerset
Healthwatch Swindon
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Services other than health or social care

Details of people who shared their views

Number of people who shared their views
109
Does this report feature carers?
Yes
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