Unheard Voices: experiences of support of neurodivergent young Black people in South Gloucestershire

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Summary of report content

Healthwatch South Gloucestershire undertook focus groups with neurodivergent young Black people to understand their experiences of support.  They spoke to 31 people.

Young people emphasised the need for both increased physical accessibility of services and improved digital accessibility, and flexible service provision to meet individual needs. 

 Young people revealed that there is a lack of awareness amongst neurodivergent young people of available local support, and some low trust in service providers. Building trust and ensuring confidentiality were seen as essential for improving engagement and outcomes. 

Young people said that their families, friends, and peer groups provide them with vital emotional, social, and practical support. Peer mentoring: Young people felt that peer mentoring, particularly in educational settings, was viewed as particularly beneficial where people had received this.

Young people called for more support in finding suitable educational and training opportunities, mentorship within education, job-seeking help, and tailored career advice. 

Young people felt that there is a need for GPs, other health professionals and educational service providers to receive [more] training on autism and ADHD and its impact on health and daily life, to support neurodivergent young people and signpost them to appropriate services. 

Access to counselling, therapy, and 1:1 mental health support was identified as crucial for maintaining independence. Where participants had received 1:1 mental health support this was highly valued.

Cultural barriers were seen as significant. However, participants also commented on the general lack of awareness by service providers of neurodivergent support needs and the lack of specialist support.

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Health inequality
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
31
Age group
18 to 24 years
Ethnicity
Black / Black British: African
Black / Black British: Caribbean
Black / Black British: Any other Black / Black British background
Mixed / Multiple ethnic groups: Black African and White
Mixed / Multiple ethnic groups: Black Caribbean and White
Types of disabilities
Learning disability or difficulties
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