Understanding people’s experiences of hidden homelessness in Gloucestershire

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Summary of report content

Healthwatch Gloucestershire conducted research to explore people’s experiences of hidden homelessness in Gloucestershire, focusing on individuals whose housing situations may not meet the formal definitions of homelessness but who face significant instability and insecurity. 

Data were collected via survey and interview. Eleven people completed a semi-structured interview, approximately 30 people provided data via unstructured, informal interviews, and 5 people completed a survey. Data collection occurred during a 16-week period from August to December 2024. Feedback from 17 people, representing 11 organisations and caseworkers dealing with hidden homelessness, was collected via survey.

Key themes in the data included: mental, physical & social health impacts (e.g. worsening of existing conditions, trauma, deprioritising health, and social stigma); service and support accessibility (e.g. lack of services in rural communities, difficulties obtaining medical evidence to support housing and benefits claims, and lack of pet friendly appointments); joined up care (e.g. lack of advocacy support, difficulties transitioning between services); and systemic issues (e.g. inappropriate terminology, short times for refugees to find accommodation, issues with domestic abuse services).

The report also uncovered a wide range of situations that led to hidden homelessness. It also includes findings on the experience of hidden homelessness within marginalised groups (i.e. neurodiverse people, people with mental health issues, women, refugees and asylum seekers, veterans, LGBTQI+ community & younger people).

The report includes 17 recommendations.

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General details

Local Healthwatch
Healthwatch Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Services for people with drug, alcohol and other addictions
Services other than health or social care

Details of people who shared their views

Number of people who shared their views
46
Sexual orientation
Asexual
Bisexual
Gay men
Lesbians / Gay women
Pansexual
Types of disabilities
Learning disability or difficulties
Seldom heard groups
Homeless people
People who are geographically isolated
People with or recovering from addictions
Refugees or asylum seekers
Members of the armed forces and veterans
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