Transition from child to adult mental health services, Wandsworth

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Summary of report content

During February and March 2017, Healthwatch Wandsworth conducted a survey about transition from child and adolescent mental health services to adult services. The survey was open from 13th February to 31st March 2017. The survey received 17 responses and two additional responses to an online poll. Wandsworth Borough Council had already worked with the local Youth Council and sought views of young people, so the focus of this survey was to get the views of carers and others involved in the process.

The Healthwatch Wandsworth survey aimed to understand the issues young people, families, carers and professionals in Wandsworth perceive there to be in the transition process, with a view to support both Wandsworth Council and Wandsworth Clinical Commissioning Group in addressing gaps, and improving the quality of the support offered to young people, when they make their transition to adult services.

Respondents identified challenges relating to waiting times, high clinical thresholds and inadequate levels of support.

Other factors were also identified as key points for consideration included:

• Person-centred pathways

• Meaningful cross-system working

At the time of going to print there was no provider or commissioner response.

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General details

Local Healthwatch
Healthwatch Wandsworth
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Patient experience
Key themes
Communication with patients; treatment explanation; verbal advice
Staffing - levels and training
Caring, kindness, respect and dignity
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Mental health crisis service
Children's social care services
Name of service provider
Wandsworth Clinical Commissioning Group

Details of people who shared their views

Number of people who shared their views
19
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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