Trans and non-binary people's experience of GP care in Kirklees and Calderdale

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Summary of report content

Healthwatch Calderdale and Healthwatch Kirklees used local data from Healthwatch England's research on trans and non-binary people's experience of GPs to write a report.  They heard from 26 people.

The feedback received in Kirklees and Calderdale echoes many of the national themes seen in Healthwatch England’s July 2025 report. Locally, people also described needing to educate their GP, struggling to access HRT, and facing misgendering or stigma at the GP front door. 

Compared to the national findings, local respondents appear to report similar levels of dissatisfaction with gender-affirming care but gave more neutral or moderate ratings for general care. However, the burden of ‘transmin’—the admin and self-advocacy work trans and non-binary people do to access care—remains significant. 

This reinforces the need for consistent, respectful and informed care across GP services in both areas.

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General details

Local Healthwatch
Healthwatch Calderdale
Healthwatch Kirklees
Publication date
Key themes
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Health inequality
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Healthwatch England
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Gender identity clinics/services
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
36
Gender
Non-binary people
Prefer to self-describe
Is the gender identity of people in the report the same as the sex they were assigned at birth?
No
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