Torbay Adult Social Care: Strategy Consultation Feedback Report

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Summary of report content

This is a report by Healthwatch Torbay. A draft Adult Social Care Strategy has been produced by Torbay Council and Torbay & South Devon NHS Foundation Trust, setting out priorities to improve adult social care services for residents in Torbay.

Torbay Council approached HWDPT with an aim to hear real views from across Torbay on whether the priorities they identified will help meet their vision and whether the strategy effectively describes the next steps for adult social care in Torbay.

As a real opportunity for people to influence the strategy, HWDPT organised six focus groups across the Torbay locality between 11th July 2023 and 26th July 2023 to engage local residents into providing feedback and experiences on the local Adult Social Care landscape.

70 people from across Torbay joined the focus groups and gave their gave their feedback based on the presentation and information given.

There are no recommendations in this report.

However the findings are summarised under these headings:

  • To help people live well and independently.
  • To help people regain their independence.
  • To help people with care and support needs to live independently, safely and with choice and control.

There are follow up actions in this report. 

The action is to consider what further work might be added to the office workplan due to the findings of the work.

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General details

Local Healthwatch
Healthwatch Torbay
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Public consultation and engagement
Quality of treatment
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Torbay Council
Primary research method used
Engagement event
Focus group
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
70
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