TEVW Community Transformation Report

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Summary of report content

Healthwatch Darlington, Healthwatch Hartlepool, Healthwatch Middlesbrough, Healthwatch Redcar and Cleveland and Healthwatch Stockton-on-Tees undertook joint research into what matters most to the people of the Tees Valley in terms of mental health support in the community. They spoke to 964 people, including seldom heard groups, who all have a vested interest in an effective mental health offering.

 Many of the respondents had received help or support in the past from a wide range of practitioners, offering a wide array of support mechanisms, and over three in five felt that the support they had been offered did help them.

People living in the Tees Valley region cited the following as the most important factors for an enhanced mental health community-based offer:

  • Better communication to the public of what is available in terms of wellbeing support.
  • Awareness raising in communities to reduce the stigma of mental health. · Easier access through local community venues or supporting transport needs.
  • Greater accessibility for those who face physical and mental health challenges.
  • Provision of more creative activity, exercise, and social activity groups.
  • Shorter waiting lists.
  • Longer therapy pathways – for example more than 6 sessions.
  • Greater exploration of therapies rather than medication.
  • More empathy, understanding, respect and awareness of mental health conditions.
  • Supporting those who have caring responsibilities, to attend wellbeing sessions themselves: care for the carer.

The report contains 7 recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Darlington
Healthwatch Hartlepool
Healthwatch Middlesbrough
Healthwatch Redcar & Cleveland
Healthwatch Stockton-on-tees
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Hospital-based psychiatric care
Community Mental Health Team (CMHT) and specialist MH services
Mental health crisis service
Other

Details of people who shared their views

Number of people who shared their views
947
Age group
13 to 15 years
16 to 17 years
18 to 24 years
25 to 49 years
65 to 79 years
80+ years
Gender
Women
Men
Non-binary people
Ethnicity
All
Arab
Sexual orientation
Bisexual
Heterosexual / Straight
Gay men
Lesbians / Gay women
Other
Prefer not to say
Pregnancy/maternity
N/A
Types of disabilities
Mental health condition
Does this report feature carers?
Not known
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