‘Take 2 minutes to talk to us’ South Tyneside NHS Foundation Trust

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Summary of report content

The Healthwatch South Tyneside volunteers and staff team were based at South Tyneside District Hospital from the 13th to 17th April 2015 The team engaged the public and patients and asked them to complete a short survey.  316 people did so.

Key themes:

  • Quality of Service;
  • Staff;
  • Car Parking
  • Waiting time

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General details

Local Healthwatch
Healthwatch South Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Parking and transport
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
315
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