The Systems Influencers Programme - project evaluation report

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Summary of report content

Healthwatch Hackney evaluated the ‘System Influencers Programme’ which was set up to bring young individuals and healthcare professionals together to make real changes in local health and care services. It’s all about co-production - young individuals aged 16 to 25 who live, study or work in City and Hackney collaborate for 12 weeks to share their ideas, experiences and creativity. After the 12-week period, the cycle begins again, providing opportunities  for new Influencers and Mentors to take part. Working side by side with professionals, these young Influencers help shape health and care services so they actually meet  the needs of young people.  

A total of five iterations were delivered across a two‑year period. Topics covered included sexual health, mental health, immunisation and smoking cessation. Each cycle concluded with a public showcase, where Mentors and Influencers came together to share the journey and outcomes of their projects. The showcase also gave the opportunity to celebrate their achievements. By teaming up in this way, the programme built trust, broke down barriers and helped professionals see things from a youth perspective. 

The result? Services that feel more welcoming, more relevant and more effective for the young individuals who use them. Overall 71 young people were involved.

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General details

Local Healthwatch
Healthwatch Hackney
Publication date
Key themes
Access to services
Consent, choice, user involvement and being listened to
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Sexual health
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
71
Age group
16 to 17 years
18 to 24 years
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