Swindon Polish Catholic Mission Survey

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Summary of report content

Healthwatch Swindon worked in collaboration with the Polish community to reach a significant number of people from whom we otherwise do not hear and whose views may not otherwise be taken into account by the commissioners and providers of health and social care services.

The aim of this project was to record the views of 100 people from the Swindon Polish community about their recent experience of health and social care services.

Views were sought from the Swindon Polish community members about GPs, Great Western Hospital, podiatry services, district/ community nurses, dietetic services, diabetes services, social care, mental health services and dentists. A snapshot of the findings of the survey can be found within this report.

The views of the respondents will go to the local clinical commissioning group and NHS Trusts for comment.

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General details

Local Healthwatch
Healthwatch Swindon
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Cost and funding of services
Health inequality
Written information, guidance and publicity
Accessibility and reasonable adjustments
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Quality of treatment
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Consultation
Engagement event
Survey
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Diagnostic centre/hub
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
NHS 111
Other
General outpatients and hospital-based consultants
Oncology and cancer care
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Memory clinic
Diabetes care
Ear, nose and throat, audiology and maxillofacial services
Gastroenterology: digestive, intestinal, and bowel services
Chiropody/podiatry
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
133
Age group
All
Gender
All
Ethnicity
Any other ethnic group
White: Any other White background
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Other
Diabetes
Learning disability
Does this report feature carers?
Yes
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