Swanton Morley Feedback

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Summary of report content

In October 2025 Healthwatch Norfolk visited Swanton Morley Surgery to speak with patients about their experience with health and social care services.  They spoke to 7 people.

The report looks at:

  • The internal and external environment, including car parking
  • Staff interactions with patients
  • Online triage

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Parking and transport
Remote appointments and digital services
Triage and admissions

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
7
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