Surviving domestic abuse: improving systems that support victims

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Summary of report content

Healthwatch Camden undertook research into help for victims of domestic abuse.  They spoke to 15 women about their experiences, including of services.

The report sets out the impact of domestic and emotional abuse on victims, children and the particular impact on people from ethnic minority communities.

There were plenty of services that people can get help from, but for many it took a long time before they felt able to access them.

People who sought help from primary care had mixed experiences. Lack of alternative housing prevented some from leaving their abuser. Those women who reported their experience to the police found a general lack of awareness and empathy about the different types of abuse.  Survivors felt that courts were not set up to support victims.

The report has 15 recommendations.

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General details

Local Healthwatch
Healthwatch Camden
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Inpatient care/General inpatients
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Women
Sexual orientation
Not known
Does this report feature carers?
No
Seldom heard groups
People with limited family or social networks
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